Privacy Statement

Modern information and communication technologies play a fundamental role in the activities our organisation, Vouch Or Grouch Pty Ltd . We are based in Australia .

Our privacy statement covers Vouch Or Grouch Pty Ltd and its Website:

Organisation Name: Vouch Or Grouch Pty Ltd
Address: PO Box 55
Suburb, Postcode: Paddington , 4064
State: Queensland
Country: Australia
Controller: Vouch Or Grouch Pty Ltd
Website(s): www.vouchorgrouch.com(.au)

Providing Visitors with Anonymous Access

You can access our Website home page and browse our site without disclosing your personal data.

The services and links of our Web site

Our Web site enables you to post information to be accessed by others. When you do so, other members of Vouch Or Grouch may view your data.

Our Web site may include links to third party Web sites.

Automatic Collection of Information

We do not use cookies on our Web site.

We automatically link comments posted by members with personal data held in your member account. We do so for the following purposes:

* Technical administration of the Web site
* Research and development
* Customer administration

Data Collection and Purpose Specification

Should you register as a Member or Business of Vouch Or Grouch, we collect personal data that you may volunteer during the registration process. This information aids in identifying you as an individual, minimising the possibility of one person holding multiple accounts.

We do not collect information about our visitors from other sources, such as public records or bodies, or private organisations.

Disclosure and Member Choice

As a member you have the option to disclose your basic information ( first name, email address and mobile phone number) to the Business Account holder of the Businesses on which you comment. This option may be updated on your account settings page.

Confidentiality / Security

When registering a paid business listing, we provide a secure transmission (128bit SSL) method to send credit card details.

We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from:

* unauthorised access
* improper use or disclosure
* unauthorised modification
* unlawful destruction or accidental loss

All our employees and data processors, who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of our visitors' personal data.

We ensure that your personal data will not be disclosed to State institutions and authorities except if required by law or other regulation.

Access to the personal data we may hold about you

You can ask us, by: sending an email ( c.service@vouchorgrouch.com.au ) whether we are keeping personal data about you.

Upon request, we will provide you with a readable copy of the personal data which we keep about you, within a week. - although we may before require proof of your identity . We will provide the information without any charge.

We allow you to challenge the data that we hold about you and, where appropriate, you may have the data: erased, rectified or amended.

Privacy Support

If you have an enquiry or concern about our privacy policy, please contact:

Department : Customer Service
Address : PO Box 55
Email address : c.service@vouchorgrouch.com.au
URL : www.vouchorgrouch.com.au